We aim to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the highest level of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

Processing time: This includes order verification, quality check, and packaging. All orders are sent to the fulfillment center for dispatch within 1-5 business days after the order is placed.

Shipping time: This refers to the time it takes for items to be shipped from our fulfillment center to the destination.

The following delivery time include processing time：

*During peak seasons and promotional sales, delivery might take a little longer.

HOW CAN I TRACK MY ORDER?

Our delivery time starts from the moments an order is accepted and includes a 24-hour period where your items will be processed and dispatched on business days. Please note: this can take an additional 1-2 business days during promotional sales.

As soon as your order is packed, we will send you a shipment confirmation email with delivery information and a link to track your order online. Please note that it may take a few days before the tracking information is available.

You can also track your order in your account.

Tax And Duties

Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the package reaches its destination country. If there are any such charges, customers must pay them. Customers are responsible for return shipment costs, customs charges, and handling fees only if they refuse to accept a package due to import duties or taxes.

We only charge taxes and fees for orders shipped to the following EU countries:

Taxes and fees charged shall be interpreted by the EU organizations.

How To Change My Delivered Address?

If you realize that your delivery address is incorrect, please contact our Customer Care team (service@vavdon.com) immediately. We will assist you in changing the delivery address before dispatch. Please note that we cannot change the delivery address once the item has been dispatched.

Is My Package Discreet?

Please rest assured that your privacy is of utmost importance to us. We guarantee that each order will be shipped in plain packaging with no references to the content. This means that no one will know what you have purchased.

Warm Reminder For Covid-19 Precautions

Please note that, due to Covid-19, there may be slight delays in the delivery of your items. We have taken various precautionary measures to ensure the safety of our staff, which may impact delivery times. We kindly request your patience and understanding during this time.

If you have any questions or concerns, please do not hesitate to reach out to us at: 

Email:Service@vavdon.com